Note: the 9210(i) textphone application is a GSM data channel solution and will only work on the 9210 or 9210i Communicators. This application has now been replaced by a next generation, IP based solution called TalkByText Mobile Edition.
This package is no longer available on the market.
This package is no longer available on the market.
No, the software came pre-installed on a 9210(i). This package is no longer available on the market.
You can download the manual here. (Acrobat 5 PDF format 158KB)
You can take your Nokia 9210(i) mobile handset along to a Vodafone store and they will be able to install the software onto the handset for you. The software is not available online and will not be given directly to phone users by either RNID or Vodafone for them to install. People must specifically ask for the RNID Mobile Textphone upgrade offer.
No it is not. The Mobile textphone software was specifically designed for the Nokia 9210 and 9210(i) handsets only. The newest generation of mobile textphones, TalkByText Mobile Edition, does work on several models and brands of handsets. See TalkByText Mobile Edition for more information.
They are not compatible with the previous 9210(i) mobile textphone software. However, TalkByText Mobile Edition does work on the 9300 and 9500.
When you are using a 9210 or 9210i with the RNID Textphone software, your phone will have two different phone numbers. The main number is a voice number, which can also be used for sending and receiving SMS messages. Your textphone software uses another number however, known as the data number. You should give other people this data number for making calls to your mobile textphone. Textphone users can use the BT TextDirect 18001 prefix to call this data number and hearing people can use the 18002 prefix. For example, if your data number is 077 1111 2222, then hearing people can call you on 18002 077 1111 2222.
You should have been allocated both numbers when you bought your Communicator from Vodafone, but if you do not know your data number, or have lost it, get in touch with the Vodafone Customer Care team. You can email them at disability.access@vodafone.com or ring them on 18001 33222.
In order to receive textphone calls on your Nokia Communicator, the RNID textphone software must be running, otherwise it cannot detect and answer the incoming call. As you can still use all the other functions and applications, running the textphone software should pose no problem.
Also, if you wish to receive calls on the Nokia Communicator, you might want to purchase a separate flashing or vibrating alert, as the phone itself does not offer this. These typically come in the form of flashing pens or vibrating belt clips.
These accessories are not ideal as they can pick up phone calls from other phone users around you, but unfortunately Nokia has never made a vibrating alert for the Communicator. RNID continues to campaign for fully accessible phones and has raised the alerting problem for Communicator users several times with Nokia. The newer generation of mobile textphones, TalkByText Mobile Edition, does run on different handsets, some of which offer built-in vibration.